Tag Archive: Tech Support

Jul 30 2010

Remote Desktop Capture with VLC

I was browsing a forum the other day and found a link to a very fascinating website. The idea of the site was the age old saying, ‘a picture is worth a thousand words’. This can’t be more true in the world of tech support or even if you’re just trying to help someone fix …

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Nov 18 2009

Easier Browsing: Try Using the ZOOM Function!

This is a short post, but a valid point. As any user out there on the web, you’ve your monitor set for something like 1680 or higher, and you’ve your fast computer and everything is just hunky-dory, but the confusing part is that most sites are only created to handle or work with 1280; that’s …

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Oct 23 2009

Question to Microsoft: Why must you have so many versions?

One of the biggest questions I’ve had for a while now is, why does Microsoft have so many darn versions of their Operating System? From a tech support standpoint, it’s a nightmare. Just from my experience, when I’ve asked people which Operating System their using [knowing they’re using Windows] I’ve had people tell me Microsoft …

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Oct 19 2009

Norton 360 won’t let users ‘just go’ – their uninstall isn’t working properly

If your one of the lucky ones that are having issues with your PC after you uninstalled Norton 360; not being able to access any service but HTTP requests- your in a large group of users that are victim to Norton 360’s ability to uninstall properly. The symptoms are you can’t get any other anti-virus …

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Aug 14 2009

Working/Blogging with Dragon NaturallySpeaking v10 [64-bit]

Dragon NaturallySpeaking has been a part of my personal productive arsenal for quite some time. I’ve been using speech to text technology for almost 7 years, back before technology could really handle speech to text. I started off using Dragon NaturallySpeaking at work. I was in a position where I had to create large amounts …

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Feb 12 2009

How to: Install Dragon NaturallySpeaking 9 on Windows 7 64-bit

Nuance has officially announced that they will now support Dragon NaturallySpeaking 10 on on a 64-bit operating system, but I have successfully installed Dragon NaturallySpeaking 9 on Windows this to 64-bit and Windows 7 64-bit.   Installation process for this versus Windows 7 for Dragon NaturallySpeaking 9 is virtually identical. There’s nothing dangerous about this …

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Dec 23 2008

Corporate Tech Support Sucks

As a person that has more than half a brain [that's working], this makes me dangerous and intimidating to most corporate ‘tech support’ nut heads out there. The corporate tech support nowadays is the equivalent to the introduction of a voice mail box or an automated response to ‘if your skin is blue press #2 …

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Dec 13 2008

Tech-Support: The Realist Story

One of the most common things to expect nowadays when purchasing a PC is 24/7 tech-support. The people behind the scenes to provide these types of services; not all of them are super smart at what they do. Some of them look at screens that give them instructions on how to fix problems, others have …

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Sep 06 2008

15 Seconds or Less – Done and done.

Again, Microsoft has missed the boat. For me, it’s hard to fathom that these bone heads can’t put two and two together. Put the operating system on a removable chip [or flash memory if you will] making the OS hardware based. The OS has to be hardware based and use the hard drives for the …

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