Archive

Posts Tagged ‘service’

Verizon now taking Iphones

Verizon  iPhoneI’ve Verizon for my phone service and I was dealing with an issue with a lost phone yesterday and I called Verizon to report a lost phone [I found it later], but as I was talking with the associate about the lost phone I asked about when Verizon  was going to get the iPhone.

Surprisingly the associate said, ‘…Verizon is not selling the iPhones yet, but you can add them to your plan and use them.’ – oh this was juicy news.

So while Verizon is not selling them, they can add them to your plan, and use them. I’m looking for some used iPhones now. It’s time to start searching up Ebay.

I don’t have anymore than this, but it’s interesting…

Larry Henry General, Hardware, Internet, News, Phone , , , , , , , , , , , ,

Update: Dragon NaturallySpeaking 10.1 64-bit

Nuance Dragon Naturally SpeakingAs a registered user of Nuances Dragon NaturallySpeaking, I’m just as frustrated at the handling of Dragon NaturallySpeaking 9 AND 10 as everyone else is, but Nuance is close to releasing the 64-bit version of v10.

If you search the support forums over at Nuance, you’ll find articles from 2006 requesting 64-bit versions of Dragon NaturallySpeaking, but all you’ll see is ‘…that platform is not supported’.

In September 2008, or shortly before, Nuance 64-bit users were greatly disappointed again to find Nuance had once again dismissed them. Not only had they ignored the requests from v9, but they had continued their disregard for their customers by releasing v10 with no 64-bit support.

Read more…

Larry Henry Hardware, News, Software, Software Reviews , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

Annoying: Auto-Update Checking Services

image One of the most irritating things that I run into on a regular basis is auto update programs or services.

Companies like Google install services or applications to run in the background to check for updates for program that they provide.

I view this as a major problem, and it’s a problem that’s stemmed from Microsoft.  Microsoft’s Windows operating system does not provide an architecture for applications to be installed and then automatically check for new versions of themselves.  Instead, Microsoft relies almost software makers to configure or produce some sort of solution ancillary to the operating system.

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Larry Henry Software , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

The Reasons to Hate Your ISP

barbed_wire_fence-575x450In the early days of the Internet, you had no choice on your type of connection. The only connection to the outside world was through dial up communications. Once the genie was let out of the bottle, the general population found out they could do research, download songs, get the news, download recipes, weather and search for just about anything, it was the ISP’s that sprang to life.

Early on the ISP’s were dealing with a fixed rate user. Dialup could only provide about 6kps and telephone/ISP’s could easily charge for Internet service by the hour, but the real issue came up when high-speed Internet service was introduced; evolving to unlimited usage. The issue wasn’t if the service was unlimited or not it’s how fast could you get that information. It was a dog race from there… Read more…

Larry Henry Hardware, Internet, News, Phone , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

CREATIVE: An Insult to Customer Service

image Once in a while you run across exceptional service and support from various software or hardware providers and for a moment your faith in corporate tech support is exonerated, but this is not one of those tails. This is a story of complete and utter failure; an example of the inability to read, absence of an a positive IQ and a barrage of unrelated canned responses will get you.

Allow me to set the stage, I purchased a $90 webcam from CREATIVE in Nov 2008. It was a CREATIVE LIVE CAM PRO Aptia. It’s a high resolution webcam, autofocus, face tracking, animation add-ons and more; supposedly. The reason I purchased the webcam was because I have a 64-bit system I had just purchased and all the normal webcams weren’t working; I had already tried 3 prior and I wanted a good one. And life is full of bad choices aren’t they..

If you’re brave enough to keep reading, this is really funny. This is a support thread of case KMM18331722I15977L0KM from the support staff at CREATIVE.

So thank you for reading and I’m sorry I had to post this as a news article…

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Larry Henry Hardware, News , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

Nuance’s Response to 64-bit Debacle: Sorry Dude, My Bad…

Nuance Dragon Naturally SpeakingNuance has been taking a trip on the ‘Bad PR Train’ here lately in regard to the debacle with Dragon Naturally Speaking and it’s lack of support for 64-bit systems. And rightfully so. And to the person that told Nuance that 64-bit system aren’t important… how ’bout now smart guy?

While voice recognition systems are not popular with everyone, they will be a common thing in a matter of time. Nuance is not focused strictly on PC’s and computers, they deal with phone systems, voice response, mobile devices and they’re going to keep pushing in any area that can benefit from voice recognition technology, but loosing focus is what got them in this pickle. Read more…

Larry Henry Software , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

There was LAUNCHY before Windows 7

With the release of Windows 7 beta, one of the cool things is the changes in the start menu, specifically the RUN box.

In Windows 7 if you start typing the name of the program in the run box, the programs, control panel, and files of Windows are searched and displayed in the START MENU- it’s a lot faster for those people with lots of programs installed [I'm one of those people].

You can start off with one letter, but as you type the menu keeps customizing the listings and I’m sure it’s working overtime with the INDEXING SERVICE to make this happen, but it’s one of those things that really should’ve been in Windows already years ago.

BUT why spend the money for a new GUI right? You can get this feature with your current version of Windows and it’s called LAUNCHY [freeware].

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Larry Henry Software Reviews , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

Hybrid Powered Savings

While it’s nice to have gas prices low right now, they’re going to go back up. And while everyone with gas guzzlers are taking a $40 a week raise [from not having to pay for gas], those hurtful days are going to come back and when they do they are going to probably be worse than it was previously.

The oil barons are not making the money they want to and Dubai needs a new mountain so they can snow ski.

Follow the jump for more…

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Larry Henry Green Technologies , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,