I read this article today about how Mozilla Thunderbird is coming together and they’re working on the ‘Universal Inbox’; this is SO MUCH what everyone needs.

And I agree with a lot of what it has to say.

I was discussing this with a friend of mine the other day about this very same problem and he posted a link to RainDrop and it’s a very good point.

People are communicating in all kinds of portals, Instant Message, email, forums, Twitter, Facebook…. the list goes on.

There has to be a way to make sense of it all- maybe Raindrop and be that answer.

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It’s true the guys over an eMclient are making some serious progress. In my email exchanges they have indicated they’re ‘…seriously busy’ and kudos for all the efforts and their accomplishments.

I’m a big fan of eMclient; I really want to see it succeed and flourish, but one thing about it has in common with other free and open source projects, the programmers usually can’t produce documentation was well as they can write the code.

And you know these guys are using eMclient right now, they’re coding it and they know every inch of how it works, but releasing it in to the wild with average users…

You might as well have released a $50 special jigsaw puzzle, of rock garden, to a 3yr old…

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I’m not messing with an Operating System that’s got such an issue with getting a browser to work. Ubuntu us a great Operating System, but damn, it’s not supported enough.

I give props to all the people that are really pushing it and I’d love to step away from Microsoft Windows, but the fact is that Windows is supported in one form or another, this version or that and has greater support for a myriad of hardware.

My example, Ubuntu is making great strides and infiltrating portable Internet devices, but it’s almost like it’s too specific. People can’t deal with it’s complexities, nuances and command line requirements; the average user is not jumping through hoops to install FLASH. They want to click and install it…

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I’ve already posted that I think ISP’ are going to change to to ‘media company’, but the more interesting thing is the communication lines like telephone.

It’s not enough to have a phone line anymore; full well, Verizon isn’t interested in land line phone connections anymore. Just about every Internet connection is going to offer VOIP service. The old days of the land line are going away.

Instant Message services have been offering VOIP for years with their services, but now the major carriers are finding out they can have VOIP and just about anyone with an Internet connection can have phone service.

Facebook Instant Message is going to have VOIP capabilities here soon.

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Instant Messaging

If you want to chat about the website, articles or issues, let me know. If I’m online, you can Instant Message me. I don’t mind answering a few simple questions. I look forward to chatting with you.

Remote Desktop Support

Remote desktop connections to someone’s machine is always, in my opinion, the best and quickest way to resolve a issue.

A lot of the time terminology is the worst enemy in tech support. Being able to see what the other person is talking about makes support so much easier.

In most situations, you turn to those you know for help. If you’re working with family or friends and you need a way to connect in to their machine to help them, I can offer some suggestions.

O P T I O N S

	TEAMVIEWER This is an excellent application for remote support. It has two wonderful flavors, USB [portable] and standard, where you can install it like any other traditional application. Free for Personal use.
	LOGMEIN This option offers a very robust option set for those who do remote support often.
	YUUGUU Yuuguu’s approach to screen-sharing goes straight through your instant messaging clients, although they’re not required to run the program. It’s a multiprotocol messaging program that supports the biggest IM services—Yahoo, MSN, Google, AIM, ICQ, and Skype.
	SCREENSTREAM One of the main advantages of ScreenStream is that the viewers do not need to install any special software to view your screen. They just open it directly with their normal internet browser.
	ULTRAVNC UltraVNC is an easy remote support program to use, but it’s not without requirements of adjusting a firewall.

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