Tag Archive: Customer Service

Apr 09 2009

Dragon NaturallySpeaking ‘Essentials’ Customers: No Updates for you!

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I’m very disappointed in Nuance. I saw on the Dragon NaturallySpeaking Facebook {April 8th 2009} that Nuance has decided not to support or honor their earlier statements to support the ‘Essentials’ customers. For months, Dragon NaturallySpeaking customers have been promised updates. Nuance is showing that they are not people of their word. They have practiced …

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Mar 17 2009

Update: Dragon NaturallySpeaking 10.1 64-bit

As a registered user of Nuances Dragon NaturallySpeaking, I’m just as frustrated at the handling of Dragon NaturallySpeaking 9 AND 10 as everyone else is, but Nuance is close to releasing the 64-bit version of v10. If you search the support forums over at Nuance, you’ll find articles from 2006 requesting 64-bit versions of Dragon …

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Jan 28 2009

CREATIVE: An Insult to Customer Service

Once in a while you run across exceptional service and support from various software or hardware providers and for a moment your faith in corporate tech support is exonerated, but this is not one of those tails. This is a story of complete and utter failure; an example of the inability to read, absence of …

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Jan 20 2009

Nuance’s Response to 64-bit Debacle: Sorry Dude, My Bad…

Nuance has been taking a trip on the ‘Bad PR Train’ here lately in regard to the debacle with Dragon Naturally Speaking and it’s lack of support for 64-bit systems. And rightfully so. And to the person that told Nuance that 64-bit system aren’t important… how ’bout now smart guy? While voice recognition systems are …

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Nov 13 2008

Free Update: Dragon Naturally Speaking 10 for Vista 64

When I upgraded my system at home and purchased a 64-bit operating system, I wasn’t really sure of the problems that I was going to incur, but I was really surprised that a lot of the high-end games that I had worked perfectly on Vista 64 and one of my most productive packages Dragon NaturallySpeaking …

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Oct 23 2008

The Target of Internet Customer Service

Recently I’ve been in search of a new version of Dragon Naturally Speaking ‘ essentials’, version 10. The essentials version of Dragon Naturally Speaking is substantially lower in price [$40] than the Dragon Naturally Speaking other packages.  The essentials package doesn’t have stock of other features that the other packages have, but it provides the …

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Oct 07 2008

The Cell Phone is a Side-Effect

When people are looking at phones now, they are really picking out techno-personal assistants. I’m not saying the technology is stalling on cell phones, but the tools and gadgets for cell phones can be produced much faster than the providers can improve signal strength. From keeping your friends contacts, to finding your way to the …

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Sep 26 2008

Review: PhraseExpress v5

In my current position, I deal with a lot of repetitious situations and over the years I found myself writing the same sentences over and over and over again. I found myself thinking that someone must have had the same idea; and they did. So I did some searches and I landed on a program/application …

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Sep 16 2008

Dragon Naturally Speaking v9 – 64bit

I recently purchased a new PC and I’ve been in the process or reloading and migrating to the new system. My new system is a 64bit Vista OS. For what I decided to get, I think I found a really good PC. It was an ACER Aspire x1200. Historically, I’ve been a person that would …

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