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Apr 25 2015

Stop eM client Operation Errors

review-em-client-v6-19115 Stop eM client Operation Errors

I really hate to go into this, but eM client has become very frustrating over the past couple weeks. EM client is an email application that looks very close to Microsoft Outlook and has a lot of the same functionality.

The problem that I’ve been seeing lately is that while using eM client, the applications popping up a bunch of operational errors. There’s nothing in the application that allows you to handle the operation errors. And it seems like recently that I can’t even come back to my desktop without the application having a modal window in the middle of my screen that tells me that eM client has had a problem and there was an error.


Apparently, with eM client, there’s errors with the application all the time and they want to report every single error that you get with eM client.

I know there’s problems with eM client communicating with various services on a regular basis, I’m not necessarily concerned about it, it’s just part of having an Internet connection. What I don’t need from eM client is a pop-up modal window reports excessive errors of communication.

I reached out to eM client reps several weeks back and according to them, their development team is aware of the problem and they’re going to make corrections. Unfortunately, my patience has worn thin, so I created a AutoHotKey scripts to monitor my desktop Windows.

It’s the modal window pops up called Operations, I look to see if it reports any errors, it’s so, it closes the window.

Here’s AutoHotKey script:

appname=eM client Error Handler

loop
{
ifwinexist, Operations
{
traytip, %appname%, Err window found again.
winactivate, Operations
Wingettext, actwin, Operations
if actwin contains error
{
traytip, %appname%, Errs found again.
Winclose, Operations

sleep, 1000
Traytip, %appname%, You’re welcome. LEHSYS.
}
}
sleep, 10000
}

That’s all there is to it.

If you’re interested, you can download AutoHotKey from their website.

You can also download the executable of the scripts from here.

DOWNLOAD

If you have any thoughts or opinions on this, let me know in the comments below…


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  • elVitcon

    Hi there thank you for the scripts, but could you please tell me what I have to do after I downloaded the file.

    • Good morning —
      Thanks for contacting me… by the way,, please download the EMCEW.EXE again. I refreshed it with the latest version. The latest covers issues of eM client operational errors and application crashes. It produces a log so you can track how many times the application crashes and how many errors it’s saving you from.

      Once you download the EXE just run it. It sits in the system tray, just waiting. Uses virtually now memory or CPU cycles.

      Here’s my log from JUNE:
      Monday June 1, 2015 02:19:19 AM – eM client crash
      Monday June 1, 2015 02:20:04 AM – Operational error
      Tuesday June 2, 2015 04:20:02 AM – eM client crash
      Tuesday June 2, 2015 04:20:36 AM – Operational error
      Friday June 5, 2015 08:51:05 AM – Operational error
      Friday June 5, 2015 05:10:56 PM – Operational error
      Saturday June 6, 2015 07:35:34 PM – eM client crash
      Saturday June 6, 2015 07:36:19 PM – Operational error
      Monday June 8, 2015 04:56:16 AM – eM client crash
      Monday June 8, 2015 04:56:41 AM – Operational error
      Tuesday June 9, 2015 12:42:17 PM – Operational error
      Thursday June 11, 2015 08:16:57 AM – Operational error
      Friday June 12, 2015 07:23:08 AM – Operational error
      Sunday June 14, 2015 07:03:56 AM – Operational error
      Monday June 15, 2015 07:43:45 PM – eM client crash
      Monday June 15, 2015 07:44:10 PM – Operational error
      Wednesday June 17, 2015 06:52:10 AM – Operational error
      Thursday June 18, 2015 11:55:46 AM – Operational error
      Friday June 19, 2015 10:49:08 AM – Operational error
      Saturday June 20, 2015 05:29:09 PM – eM client crash
      Saturday June 20, 2015 08:11:17 PM – Operational error
      Saturday June 20, 2015 08:11:17 PM – eM client crash
      Sunday June 21, 2015 06:43:41 AM – Operational error
      Monday June 22, 2015 09:27:48 PM – Operational error
      Wednesday June 24, 2015 05:13:06 PM – Operational error
      Thursday June 25, 2015 04:42:20 PM – eM client crash
      Thursday June 25, 2015 04:42:58 PM – Operational error
      Sunday June 28, 2015 08:30:27 AM – Operational error
      Monday June 29, 2015 10:40:49 PM – eM client crash
      Monday June 29, 2015 10:41:37 PM – Operational error

      Again Thanks for contacting me…

      Later,
      Larry

      • elVitcon

        ah one more question plz, do i have to run it every time i power on my computer. Thank you for your work then 🙂

        • Yes. Hopefully, eM client will update their code soon to handle all the superfluous errors the application generates.

  • Alberto

    Hello Larry,

    Sounds like an interesting script, thank you for working on this annoying situation with eM, however running the script, I’m getting an error popup as seen here

    [url=http://postimg.org/image/56r46r2i1/][img]http://s28.postimg.org/56r46r2i1/EMCEW_7_9_2015_11_19_18_AM.jpg[/img][/url]

    Is there a solution to this?

    Thanks!

    • That means the script was trying to restart eM client after it crashed. It points to the installation folder. If your installation folder isn’t ‘C:Program Files (x86)eM ClientMailClient.exe’ this will cause the error. This is a simple script, but if you’d like to provide me your installation path, I can try to update my script.

      • Alberto

        I don’t recall eM crashing but I did close it and opened it again, tried the script and again, got the error.

        The client is located: “C:Program FileseM ClientMailClient.exe”

        Thanks for your response and assistance.

        • Thanks. I added new code to look for that location and improved the logging to show where it found the EXE. Please download the new version. I appreciate it…

          Looks like this in the log:
          Thursday July 9, 2015 09:51:17 PM – eM client Error watch started.
          Thursday July 9, 2015 09:51:17 PM – eM client Path: C:Program Files (x86)eM ClientMailClient.exe

          • Alberto

            Looks like it is working now, generated the log file and also opened and closed the pop-up (kept it up in the screen for a few seconds). The log file also indicated an Operational, would be cool if it displayed the error(s) lol. Let’s hope eM fixes the bug soon.

            Thanks Larry, that pop-up sure was beginning to be a pain …great util! A Must have if one is using current vers of eM!

            Thanks again and no, it is I that appreciate it.

          • Glad to help… Enjoy!