Nov 14 2011

PaperPort 14: Batch Converting MAX files to PDF [easy]

Nuance PaperPort convert max filesThis is a post for the use of the PaperPort application to convert the MAX files to PDF. Nuance decided with the release of v14 that they’d start using PDF files as a standard; which is good, since they now have a strong offering for a PDF viewer.

A lot of users have complained about the lack of conversion tools for MAX files, and MAX files for the most part are completely non-standard and the only way to read MAX files is with the PaperPort MAX file viewer; something that’s just not very fun to deal with. But I believe after Nuance listened to to their customer base, they furnished a batch converter.

I haven’t been able to find this converter on the Nuance website via a http page or FTP; I just can’t find it. And it maybe because they want customers to upgrade to v14 and as part of that, get the conversion tool. I don’t know; but seems logical. Although, I don’t see them offering this, because the option to make the converted PDF seaarchable, and I don’t know if that’s something that’d be backwards compatible…

But I have this video for you to watch…

Yeah, so there’s 3 main files to support it… I believe.

Nuance PaperPort convert max files

And it’s possible that you could muck with the system enough [with registry entries, folders and registering DLL’s]  to make the conversion program work, but from my initial testing, you can’t just take the 3 files from the PaperPort folder, put them on a jumpdrive and run it; there’s errors.

So, if you have PaperPort 14 you have the converter and you can effortlessly now convert all your MAX files to PDF.

Update 11/15/2011:
I inquired with Nuance about the possibility to offer the conversion program as a download from their site and the response was ‘…The utility requires PaperPort 14 as a prerequisite utilizing much of its technology under the hood for the conversion process and therefore cannot be installed independently.’ — So this means the conversion application will only be provided with v14 of PaperPort.


I hope this helps…


Thank you,
Larry Henry Jr.

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  • Wendy

    Maybe you can help–I’m getting desparate. I can’t get my Paperport 12 to work properly with my HP 5590 scanner. I want to scan thru Paperport, not HP. So now I get an error message that either Ppt can’t communicate with my “device” or the scanner is in use by another program.

    Thank you.

    • http://www.lehsys.com Larry Henry

      I hear people complaining about PaperPort, but I have no issues with my version. But to your point, Hewlett Packard used to have a feature for power savings on their scanners, something controlled by the software. I would think about turning that off for testing purposes; second, did you try the twain and WIA drivers for the scanners- do either make a difference? Does the scanner only work with the Hewlett Packard software? And lastly, ensure you are using the latest scanner drivers.

      I hope this helps…

  • http://twitter.com/tneria @tneria

    I have Paperport 11Standard Edition on my Win 7 OS desktop (previously ran fine when I had Vista installed) and I also use Paperport 9 Pro running on a laptop. I don't have any problems with their pieces of software. I've thought about upgrading to Paperport 14 standard or pro, but I was scared away by the reviews I saw on Amazon. I don't want to plop down $99 for an upgrade that has bugs. Even worse, the reviews of their customer service are terrible. I really depend upon the Paperport software to make my life much easier…but I think I'm going to wait until Paperport 15 and check the reviews again before I upgrade.

    • http://www.LEHSYS.com lehenryjr

      Obviously, everyone needs to weigh their judgement on the current version is worth the update or not. And Nuance does have some work to do in the customer service department; the product can be great, but if the customer service is bad— it can really kill it.

      Thanks for your comments…

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