Back in January AT&T started addressing the fact they were going to lose some of their iPhone users to Verizon; so in reaction to that and the fact they don’t have a 4G network, they decided to bump up the wattage on their deception practices— they simply lied about having a 4G network.
You can read about that here… Link.
And for the past few months, AT&T has been running ads that their AT&T is getting faster with 4G. I didn’t realize that meant they were going to have to BUY a company with 4G to do that. And I have always said that AT&T doesn’t put their money back in to their network; well, this is where they did… AT&T has had enough money, from all it’s irate customers, to fork out 39 billion in cash and stocks to get it done.
So if your wondering where you money was going, that’s where…
And first, some irony…
And it’s not like you’re really going to get any better performance from AT&T… T-Mobile has been crushing AT&T with these ads. You have to admit, these were some pretty harsh commercials depicting a comparison level of service. You have an old fat, balding, guy— compared to the the sexy bombshell chick on the cute dress… You have to admit that T-Mobile didn’t too highly of AT&T to make these commercials and to see them suck up to them now… that’s funny. Sadly, I’m sure the girl is out of a job now…
And AT&T is still lying about their speeds.
AT&T’s chief technology officer, John Donovan, said this…
“The whole industry has come to equate more speed with 4G,” said Ralph de la Vega, chief executive of AT&T’s wireless unit. He says consumers generally won’t notice the difference in speed between AT&T’s HSPA-plus and upcoming LTE networks, so it makes sense to call both 4G.
John Donovan, AT&T’s chief technology officer, said speeds on HSPA-plus and LTE phones will feel similar now, but users will start to notice a difference in the two technologies once richer applications become available.
Customers ignorance doesn’t give the company the right to lie about the level of service that they’re getting.
And AT&T hasn’t really done anything with their networks, but change a transfer protocol, they’re not upgrading hardware, just making software changes; just like Comcast. Comcast can do much higher transfer speeds, but they won’t— it’s a software change.
And the T-Mobile customers, I’m so sorry… T-Mobile has been a top provider of quality customer support and you’ve just gone to the bottom of the barrel with your customer service. As just a little over 3 months ago, AT&T was rated as the WORST customer support for any of the carriers.
Consumer Reports data, reflecting all versions of the phone, found that iPhone owners were much less satisfied with their carrier and rated data service (Web and e-mail) lower than owners of smart phones on other carriers that, like the iPhone, have a host of apps to encourage heavy data use.
Depending on where you look from various poll on the Internet about customer jumping from T-Mobile [now AT&T] to something else is anywhere from 28-40%; saying they plan to switch to something other…
But one change the T-Mobile customers won’t have to deal with is the tiered service plans. AT&T just updated their DSL and U-Verse service to go to metered/capped service.
I’m actually impressed that this deal was on the ‘low-low’ so well. I believe AT&T is the mirror image of Microsoft in the respect that they can’t do anything by themselves, they have to buy other companies, that are doing it better than they are, to compete.
The question is now, what’s the result or the fallout from this ‘merger’. And now that AT&T is now the largest us carrier again, and considering the government ruled that AT&T was at one time a monopoly; so how long until the next round of antitrust suits?
Larry Henry Jr.