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Dec 08 2010

Windows Live Movie Maker 2011 Has Limits

zw2gtasu thumb Windows Live Movie Maker 2011 Has LimitsWindows Live dev team has placed a lot of effort in to the release of the Windows Live suite of applications and there’s been a few milestones crushed and some, not so much.

I did a review of Windows Live Movie Maker a little while back and my initial review was based on what Windows Live Movie Maker improvements were… Since then I have been emailed over and over by people that say I so off base with that review and all the things I missed…

Initially, my apologies; the version of Windows Live Movie Maker I was running for my review was doing fairly well— seriously! It was, but as people started to point things out and the more I tested their points; they were right…

So, here I’m stating, ‘your right, I didn’t do enough testing…’

This is one of my longest posts, and you’ve my apologies if your eyes start crossing, dribbling blood.. or you go in to some sort of full body convulsion.

Here’s a few things that Windows Live Movie Maker 2011 didn’t get right…

 

Corrupt Installations

page; it wreaks of hopeless torment via a lagging forum response.

I’ve never seen ONE response from Windows Live support that tells a customer how to fix any of theses installation problems. The standard response is to have the user completely remove Windows Live Movie Maker, or the Windows Live suite of applications, and reinstall- ugh.

Other problems include the ‘unspecified path’ error when trying to run Windows Live Movie Maker 2011 for the first time.

If you’ve never run the program before, how in the bloody Hell can you’ve an unspecified path? And as of this post, the Windows Live dev team for Windows Live Movie Maker have yet to reply a single time to provide an answer to this issue.

All those users are still hanging— waiting.

 

Missing Codecs after eMail about this video doesn’t work and that audio doesn’t work. And from this I realized how narrow the scope of vision Windows Live Movie Maker really was.

What you need to realize is that Windows Live Movie Maker 2011 depends solely on YOU to find the codecs for your device to be able to use it with Windows Live Movie Maker.

Most people are asking what’s a codec?

This what you’ll get from Microsoft Windows Live support…

Here’s the supported file types for Windows Live Movie Maker…
     http://help.live.com/help.aspx?project=wl_movie_makerv1&market=en-ie&querytype=topic&query=wl_movie_maker_ref_supportedfiles.htm

And something about codecs…
     http://windows.microsoft.com/en-US/windows7/Codecs-frequently-asked-questions

Most people are going to be giving attention to this like ‘what?, What’s this?’ — rightfully so. It should be easier; but it’s not.

Even something so simple as getting videos from a current video camera with MP4 or h.264 formatted videos, or even MOV [which is very standard] aren’t holistically supported; there’s loop holes.

And for all the months I spent helping users in the forums, I only ever saw ONE Microsoft tech offer a direct link to a codec for an user. But I don’t know if he did it for spite…

In the same forum post, I stated to the user requesting support that Microsoft would not help him get the correct codec, and his response was completely different from any other tech I had seen, and clearly gave the customer a site to go to, to get the iPhone/Panasonic codec for Windows Live Movie Maker.

Which is here:

Codec to IPhone and Panasonic Phones

Link:
     http://panasonic.jp/support/global/cs/dsc/download/raw/index.html

I believe it’s plain to see Microsoft is expecting users to educate themselves and resolve these issues on their own; basically stepping away from the table stating I do this; you do that—

 

Include the Codecs
     http://www.videoconverterfactory.com/free-hd-video-converter/

Ultimately, if you can find the codec that works, great; if not, or if your pressed for time, here’s a FREE option to convert the data.

If your asking me, Microsoft really dropped the ball on this one.

 

 

Removal Of The Timeline

It’s a customer installer, fairly simple, but shouldn’t be required in the first place.

 

Removal of the Narration

It started with a person asking about HOW many images [IMAGES] could be placed in to a video with Windows Live Movie Maker. The answer from Windows Live Movie Maker support was staggering.

The response from Microsoft support was basically that based on the system resources, limits the length of how long a video, composed and saved, in Windows Live Movie Maker could be… What?!

I asked for clarification on the issue; 2 weeks later I got a response basically acknowledging the issue with Windows Live Movie Maker and they were going to address it later.

I still needed clarification because the response I got was a bit vague. 4 weeks later I got another response…

Our initial answer though still stands. There is no limit when adding photos in a Windows Live Movie Maker project. However, just like any other programs, it may cause error messages when you save large projects (WLMP) to movie files (WMV).

So, according to Microsoft and the Windows Live dev/support team, you can import as many images and video you want, but you may be limited when you make an attempt SAVE that project. There’s a fundamental problem here and I’ll explain in the next section, and it’s very suspicious. You would think there’d be issues with IMPORTING large projects or images; not after you’ve completed everything and you need to save it?!

Windows Live Movie Maker acknowledges the video is imported and converted to be used with Windows Live Movie Maker. So if you apply an effect or transition, or add a frame, it should be done right then; not stored in memory. Everything stored on the hard drive; limited by hard drive space— I get that…[it’s perfectly understandable]

Anything your giving attention to, on the screen, should be in active memory, everything else should be just waiting somewhere. And how something like this missed their QC department is beyond me; assuming there was a QC process.

 

Is it a NEW application altogether?

There are SO any things that have changed in Windows Movie Maker to Windows Live Movie Maker that I’m almost convinced that it’s a completely NEW software application.

Why do I say this? Here’s why:

  • Windows Live Movie Maker 2011 doesn’t import the previous versions project files; doesn’t recognize them correctly. Who does this?
  • The time line was removed?! Who does this? Every video editing package I have ever seen has a time line— and this version they removed it.
  • The narration is removed; again— who does this? Who removes features? It’s more likely it wasn’t there in this NEW version.
  • There’s also reports that codecs, for Windows operating system, that worked with Windows Movie Maker v6, don’t work with Windows Live Movie Maker. This stinks to me even more. This sounds more like a whole new application to me… Stuff like this really points to a whole flip flop of architecture— companies don’t do that; that’s serious programming time.
  • And there’s too many installation problems… Just too many. This wreaks of a completely new application Microsoft just scooped up and re-labeled it. Just like they do everything else.

 

Let’s wrap this up…

All this is leaving Windows Live Movie Maker customers very jaded about the product Microsoft is pumping out. Is Microsoft listening to this jabber and complaints; no one will ever know, Microsoft doesn’t offer a bug tracking system for the public so they can see that the issues have been reported. They’d rather hide all the issues than to expose themselves as having issues at all…

Is this a good strategy?

I say no. Others, from a business standpoint, will say, yes.

My viewpoint says at least users will give you more respect for being more forthcoming about the issues; more willing to show they’ve [Microsoft] recorded it and they’re addressing it. Instead of trying to play the role of the great OZ, and never mind the man behind the curtain…

That just doesn’t work for people.

Now, Microsoft Windows Live dev team says there’s going to be an update. Again, when, we don’t know, what will be in it? unknown.

People willing to stick with a free crappy product cause it’s from Microsoft; unknown. Just like the time frame and all the support questions people are asking— awaiting a response from Microsoft. Unknown.

But stating all this, the Windows Live Movie Maker 2011 is a free program; you get what you get.

I’d speculate you’d expect more quality from a company that used to be the driving force of innovation… But that’s not Microsoft anymore. A massive lumbering giant struggling to breathe in a world of speed runners, seems to be the case now.

 

As for Windows Live Movie Maker, if you want free, you get free, and everything that comes along with it. You assume the faults and the shortcomings and you either use it, or don’t. And issues like this is the defining point— do you put up with all the shortcomings of a free program, or do you go out and find something comparable for $50 and stop your complaining; or at least complain to someone your paying for a service or application…

I personally use the Windows Live Movie Maker application because I have found my codecs and dealt with the issues presented to me, this whole post was simply a response to some of the issues and complaints I have received, and issues noted in the Windows Live Movie Maker support forum.

It can be viewed from several vantage points, but these are the biggest issues I’ve seen; and your welcome to browse the forums yourself.

You can resume your day, already in progress…

 

Thank you,
Larry Henry Jr.
LEHSYS.com 

 Windows Live Movie Maker 2011 Has Limits
pixel Windows Live Movie Maker 2011 Has Limits